Bathroom Appointment Survey

If you are having a new bathroom installed, your Resident Liaison Officer and a Manager from APS will visit you and agree a layout based on your existing bathroom and the space.

Safety Check

Prior to any work starting, it may be necessary to undertake an asbestos test in your home. If access isn’t provided, this could delay the start of the works.

Design Process

During the survey appointment, you will be shown examples of the colour choices available to you. You will be asked to choose from a selection of the following:

Floor coverings

Wall tiles


Once these choices have been agreed, you will be asked to sign off your design and choices in order to proceed to the next stage.

Please note – If you wish to keep your own flooring, we are unable to guarantee that there won’t be any visible gaps showing where existing sanitary ware has been removed and new ones installed.

Bathroom Installation Preparation

When we are happy that everything in your property is properly covered and well protected, we will safely remove your old fittings and they will be taken away in our vans.

What is Involved?

So that you have an idea of what to expect at different times, your Resident Liaison Officer will visit you on a daily basis to keep you updated. If for any reason the order of work needs to change, we will let you know as soon as possible. Work usually follows a 2-phase programme:

Phase 1

By the end of phase 1 you will see a big difference in your bathroom. All your old fittings will have been removed, and there will be brand new ones in their place.

Inside, most of the plumbing, electrical and bathroom installation will have been done. We will make sure to give you plenty of notice when your water and power supply need to be switched off, so you will have plenty of time to make yourself a hot drink.

Phase 2

In the final phase of the refurbishment, we will complete the work. This will include wall tiling, decoration, and the laying of the new floor covering. We will make the final touches that really make your new bathroom feel complete.

At the same time we will be checking that all the work we have done is finished to a high standard and that any defects are rectified. Then it is time for you to enjoy it!

What is expected of you?

  • Treat all APS staff and subcontractors with respect and consideration.
  • Pack up rooms affected and store items away from the work area.
  • Protect electrical equipment from dust.
  • Provide clear access routes to work areas – remove any rugs and hall tables.
  • Close doors to rooms where we are not working.
  • Once works start, keep children and pets away from the work area for their own safety and to allow us to work efficiently.

Please do contact us if you need any help or assistance preparing for the works or getting your home back to normal once works are completed. We will be more than happy to help.